Withdraw from contract

An item from our catalogue made after you place your order is covered by the right of withdrawal, including when it is made in a standard option listed on its product page. You may notify us of your decision within fourteen days of receiving the item, without giving a reason. If several goods in the same order are delivered separately, the period starts when you receive the last item.

You can use the “Withdraw from contract here” link, found in our Terms and Conditions of Sale, on your order confirmation page and on the order page, even if you ordered without an account. You can also send us the model withdrawal form or any other clear statement using the contact details provided. Once you confirm online, we will send you an acknowledgement of receipt without delay, stating the content, date and time of your request.